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Last updated: Mon Jan 26 2026

Support

Contact our support team:

What Helps Us Help You

When reporting a problem, include:

  • The email on your account (if applicable)
  • Your device/platform (iOS/Android/Web) and app/browser version
  • Steps to reproduce and what you expected to happen
  • Screenshots or screen recordings (if comfortable)
  • The trip/itinerary name or ID (if relevant)

Response Times

We aim to acknowledge requests within a reasonable timeframe. Urgent issues (account access, suspected security/privacy problems) are prioritized.

Privacy, Security, and Legal Requests